Have you ever began to plan your next trip, opened a lot of travel blogs, tried to figure out what are the best sites and top things to do, spent hours trying to gather all the information and finally got exhausted and unsatisfied from the result?
Meet Tripy.
The first part of the project was to conduct interviews with people who recently planned their trip. It allowed me to understand their process and to identify the pain points they encounter.
I learned from the interviews that a common workflow includes exploring places while checking their location and recommendations, calculating driving times between them and arranging a schedule.
People use travelling blogs, Google Maps, Google Sheets / Excel , Google My Maps, Trip Advisor and more websited in order to plan their trip. So many tools make the process very complicated and time consuming.
It’s important to know how many attractions exist within an area, to better schedule the stay in it.
Travelers avoid setting a time for attractions, but rather fill a date with a reasonable amount of attractions.
When choosing places, at first there is a long list of them and at the end the traveler will give up some.
Choosing accommodations is the last part in the trip planning, after having the trip primary schedule.
Products like Routeperfect and Inspirock rely on simple traveler preferences. They target a “lazy” audience. For these who care more about the details, it is not a satisfying solution.
While Trip 30 app let you choose everything,
it does not offer to explore places.
Roadtrippers does, but the navigation and scheduling are not easy to use.
Based on the interviews, I categorized and sorted the actions users do when planning a trip. As soon as I finished that, I was working on the optimal userflow that will help travelers plan their trip efficiently.
Once I was satisfied with the architecuture, I started to work on the user interface itself. I love to start with a low fidelty sketch to understand what works and what doesn’t work, and then jump to Axure to create more detailed and accurate prototype that can be tested.
When entering Tripy website the user fill in his trip destination and the start date, and then he can explore places in the specific country. He can read about the places, see their reviews and location before deciding if it fits his trip or not.
The user can schedule his trip easily by drag a place from the “My Places” list to the adjacent column. After scheduling a place there is a visible indication and it is still available for him for reuse (e.g. for a star trip). Moreover, he can add flight or accommodation as well as attach a note to a place.
The user can see an extended trip schedule details, with the price and opening hours if available.
The user can navigate between days and the map will show the relevant information accordingly. Clicking on the user’s avatar will expose a list of his trips and suggest sign out.
After designing Tripy web application, I moved on to the mobile app. I kept in mind what I have learned from the interviews, focusing on what's important when traveling.
Easy access to the trip schedule, and the necessary information regarding the places.
The user can look for recommendations nearby or use the search bar to find a place. He can also get discounts for selected places.
The user sees his reservations schedule and details. He can filter it by category and find quickly what he was looking for.
The final step was to design the user interfaces – the web app and the mobile. My goal was to create a minimalist design that will help focusing the user.
Traveling was never that easy. Tripy gives you all the information you need on your way within a few clicks.